When can I check in?

Time for check-in is 3pm onwards. We recommend that guests plan to arrive during daylight hours. If you have a special request regarding check-in, please contact the site manager no less than 72 hours before arrival.

Can we bring children?

Given the design, luxury furnishing and types of exclusive experiences available at Naiko Retreat, it is very much an adults-only accommodation.  However, children over the age of 16 are welcome provided they are accompanied by an adult.

Can I bring pets?

Naiko Retreat is part of a working sheep farm which is bounded by two national parks. Pets are strictly prohibited for their own safety and for the safety of stock and wildlife.

What are the breakfast provisions?

Fresh seasonal and local produce is provided for breakfast. This includes eggs, bacon, milk, yoghurt, bread, butter, jams, fruit and fruit juice as well as a variety of cereals.

If you have special dietary requirements or requests, please contact the site manager no less than 72 hours before arrival.

Can I self cater?

Yes, you can and, in fact, most of our guests do self-cater. The well-equipped kitchen provides everything needed for self-catering and the pantry is well stocked with essential items.

Alternatively, you can order platters, pre-prepared meals or have a dinner party catered at the Retreat by our preferred caterers listed under Dining and Wineries.